Service

1. Collection of Personal & Health Information

   We collect personal information including name, phone number, email address, and appointment details when clients book treatments or consultations. For medical spa services, we may collect health-related information necessary for safe treatment administration. Such health information is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

    

2. Use of Health Information

   Health information is used strictly for treatment, payment processing, healthcare operations, appointment reminders, and compliance with legal obligations. We do not use protected health information (PHI) for marketing purposes without written authorization.

    

3. Confidentiality & HIPAA Compliance

   LenoyMED maintains appropriate administrative, technical, and physical safeguards to protect protected health information. Access is limited to authorized personnel only. We comply with applicable federal and New Jersey healthcare privacy regulations.

    

4. Patient Rights

   Clients may request access to their medical records, request corrections, restrict certain disclosures, or request confidential communications. Requests must be submitted in writing and may be subject to identity verification.

    

E-Commerce

1. Information Collected for Orders

   When purchasing retail products, we collect billing details, shipping address, payment information, and order history. Payment processing is handled securely through third-party processors and we do not store full credit card details.

    

2. Use of Customer Data
    

   Customer data is used to process orders, manage shipping, provide customer support, prevent fraud, and comply with legal obligations. We may send order confirmations, shipping updates, and transactional emails.

    

3. Cookies & Tracking Technologies
    

   Our website may use cookies, analytics tools, and tracking technologies to improve user experience, analyze traffic, and enhance security. Users may manage cookie preferences through browser settings.

    

4. Data Sharing with Third Parties

   We may share necessary data with payment processors, shipping carriers, IT service providers, and legal authorities when required. We do not sell customer data.

    

Promo

1. Marketing Communications
    

   Customers may opt-in to receive promotional emails, offers, and updates. Marketing communications are sent only with consent and may be unsubscribed from at any time using the provided link.

    

2. Promotional Data Usage

   Information collected during promotional campaigns, contests, or giveaways is used solely for administering the promotion and contacting winners, unless additional consent is provided.

    

Membership, Subscription, Rewards

1. Membership Data Collection
    

   Members enrolled in subscription or rewards programs may have recurring billing information, treatment history, and membership usage data stored for program administration.

    

2. Recurring Billing Information
    

   Payment details for subscriptions are processed securely through third-party providers. We do not directly store sensitive payment credentials.

    

3. Rewards Tracking & Communication

   We may track points, benefits usage, and membership status to provide accurate program benefits and send related communications.